Questions

Quick Guide

Adding Question

To add a question to your survey, navigate to the Content section and click on the + button. This will allow you to add different types of questions to your survey, such as voice responses, multiple-choice, text inputs, and more.

Adding Question Text

For each question, you can enter the question text and an optional description. This helps to provide context or additional instructions to the respondents.

Click on the question field labeled “Type question here ”. This is where you enter the main question text that you want respondents to answer.

Adding Description

Below the question text field, there is an option to add a description. This is useful for providing additional details or instructions related to the question. The description can include formatting such as headings, bullet points, numbered lists, block quotes, images, and dividers.

Formatting by Selection

To format the text, simply select the text you want to format and choose the desired formatting option from the toolbar.

Adding Components by Typing /

You can trigger the components list by typing / in the description field. This will display a list of components you can use to enhance your question description.
Available Components:
• Headings: Organize information hierarchically with Heading 1, Heading 2, and Heading 3.
• Lists: Create bullet points or numbered lists to itemize information clearly.
• Blockquotes: Highlight important information or quotations.
• Images: Embed images within the description to provide visual context or examples.
• Dividers: Use dividers to separate different sections within the description for better readability.

Common Question Properties

In addition to setting the question text and description, you can configure several common properties for each question to tailor it to your needs.

Switching Question Type

You can switch the type of question by selecting the desired question type from the dropdown menu at the top of the question settings panel. This allows you to change a question from a voice response to a text input, multiple-choice, or any other supported question type without losing the existing content.

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Switching Question Type with Answers

The way how question switch is working is it removes an existing question and and creates new oneon the same spot. Question switching will try to automatically duplicate common question properties but answers to an old question will be removed because they won't be applicable anymore to the new type.

Making Question Optional

To make a question optional, check the box labeled “Make question optional” in the question settings panel. This allows respondents to skip the question if they choose, providing flexibility in how they answer the survey.

Note: If a question is optional, it will remove the * requirement symbol from the end of the main question text.

Assigning a Variable

Assigning a variable name to a question allows you to reference the response data easily in your analysis. Enter the variable name in the field labeled variable_name in the question settings panel. After that, the variable can be accessed via double curly brackets syntax {{}}. For example, if variable_name was favourite_fruit, accessing this variable will be {{fields.favourite_fruit}}.

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Fields Variables

For more details on variable capabilities, please refer to the dynamic variables page.

Logic Actions

Logic actions allow you to define what happens based on the respondent’s answers. This can be used to skip questions, display additional questions, or perform other actions based on specific responses. To add a logic action:

1. Expand the Logic Actions section.
2. Click on + Add action.
3. Define the action and condition.

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Logic & Actions

For more information on how to define the logic, please refer to theLogic & Actions page

Attachments

You can add various types of attachments to your questions to enrich the survey experience:

Image Attachments

Drag and drop images or click browse to upload images. Supported formats include JPG, JPEG2000, PNG, and GIF.

In comparison with the description / Image component Image Attachments are used to list multiple images in a row. Each image is assigned a number and if you click on it, it exapnds in to carusel image preview.

Audio Attachment

Record audio directly or upload an audio file. This is useful for adding voice instructions or examples.

Play Audio on Page Load

If the “Play Audio on Page Load” property is enabled, the attached audio will be played when the respondent lands on the question step.

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First Question Step

Note that if the question step is the first thing the respondent sees, the audio won’t start playing. This is the default browser behavior.

Video Attachment

Provide a YouTube link or embed a video. Videos can help in providing detailed instructions or visual context.

YouTube Link: Provide a YouTube link to embed a video directly from YouTube.

iFrame Embed: Embed a video by passing an iframe code. This allows you to include videos from other sources or with custom settings.

Left Side Content Panel

Reordering

To reorder questions, drag and drop the questions in the Content panel on the left side of the screen.

Adding Question Bellow

To add a question below an existing one:

1. Click on the three dots next to the question.
2. Select Add question below.

Duplicate Question

1. Click on the three dots next to the question.
2. Select Duplicate.

Removing Question

1. Click on the three dots next to the question.
2. Select Delete.

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Removing Question

If a question contains any answers, these answers will be removed along with that question.

Available Question Types

There are more properties related to each question type. Please refer to the list of available questions: