Logic & Actions

Control where respondents go next with conditions and actions. Use the Logic Flow canvas for a visual map, or Logic Actions on a single question.

Open Logic Flow

Open your survey in the Create builder.
In the right-hand panel, click Logic Flow.

You open the logic canvas for the survey. Use Back to form builder to return.
Select a question node (or drag a connection) to edit logic for that question.

Empty state tip: “Select a question node or drag an arrow to add logic.”

Add logic on a question (panel)

Stay in the builder and select a question.
In the question panel, expand Logic Actions.
Click Add action.

Conditions

For each action you can:

Check Always trigger action to run with no conditions, or
Build conditions under “specify conditions below”, then Then run the action.

Condition builder options:

If answer to — pick a question, an operator, and a value
Or switch to If JS script returns true (toggle between UI and JS condition)

Combine multiple conditions with and / or, and use Add condition for more rows.

Common operators (depend on question type):

Answered / not answered
Text: is equal to, contains, and similar
Number and date comparisons
Option is / is not
Multi-select: number of selected options…

Action types

When you Add action, choose one of:

Action	What it does
Go to	Jump to a specific question
Skip this question	Skip the current question
Submit	Submit the survey
Disqualify	End as a drop-off (optional disqualify message)
Redirect to a webpage	Send the respondent to a URL (optionally Submit answers before redirect)
Show Validation Error	Show a validation error and keep them on the question
Loop this question	Repeat the question (paid; source from a Question or JS Script)

Click Save action to keep the action, or Cancel.

Default path

If no custom action runs, the default path is go to the next question, or Submit on the last question. The canvas also shows redirect, submit, and drop-off nodes when those actions exist.

Tips

Actions can chain; later actions may depend on whether a previous action was skipped.
After changing logic that affects the live survey path, Publish / Re-publish so respondents get the update.
For script-based branching, see Variables And Script Editor and Conditional Scripts.
For repeating question sets, see Dynamic Looping Action.