How to Export Results

Download survey answers as spreadsheets or media files from the Results Exports tab. You can also export a single question or submission from those views.

Open Exports

1. Open your survey.
2. Click Results in the form header.
3. Open the Exports sub-tab.

![Exports tab with history table and Create new export]()

The page lists past exports with Type, Status, Rows / files, Created by, Created, and Download.

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Plan note

Spreadsheet and full-form Files (ZIP) exports require the data_export capability. Question/submission Download audio uses audio_export.

Create a spreadsheet export (XLSX / CSV)

1. Click Create new export.
2. If you have exported before, optionally pick a saved Configuration (reuses format, columns, and metadata settings).
3. Under Export type, choose XLSX or CSV.
4. Optionally enable Use variable names as headers (uses each question’s variable name when set).
5. Under Columns, use Select all / Clear all, then tick the fields you need. Typical columns include:
   • Response fields: Timestamp, Respondent ID, Response Hash, Email Address, Respondent Name, Phone Number, Metadata
   • Per-question answer columns (description slides are excluded)
   • For voice questions: Sentiment, Sentiment Score, Keywords, Audio, and translation columns when enabled
   • For matrix questions with dynamic rows: a Dynamic Rows JSON column
6. Under Custom metadata columns, click Add metadata column to pull values such as result.metadata.panel_id into named spreadsheet headers.
7. Click Export.

![Create export dialog for XLSX with columns and metadata]()

• Smaller surveys may download immediately.
• Larger surveys (about 50+ responses) are queued: the row appears in the Exports table with status pending / processing, and you get an email when it is ready.
• When complete, click Download. Multipart archives show Part 1, Part 2, and so on.

Statuses you may see: pending, processing, completed, failed, expired.

Create a Files (ZIP) export

Use this for recorded audio, uploads, and other media from the whole form (not just one question).

1. Click Create new export.
2. Choose Files (ZIP).
3. Click Configure files export.
4. In Download all files, pick a layout:
   • Structured — folders per result, then per question
   • Simplified — flat list using each file’s CDN filename
   • Custom — your own path pattern (examples, object chips, and live Example output preview)
5. Click Download.

![Download all files layout dialog]()

Full-form file exports always run in the background. You receive an email with download link(s) when ready; very large jobs may split into multiple ZIPs (Part N on the Exports table). Links expire after about 7 days.

For custom path variables and examples, see File export path syntax.

Export from By question

1. Go to Results → By question.
2. Select a question.
3. Click Export, then XLSX (Excel) or CSV (immediate download; no column picker / history row).
4. For voice questions with files, click Download audio, choose a ZIP layout, then Download.

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Note

Keyword / sentiment filters on By question do not apply to exports. Survey-level spreadsheet exports include all non-expired responses.

Export from By submission

1. Go to Results → By submission.
2. Open a submission.
3. Open the export menu and choose:
   • Download all audio (layout dialog, then download or email if more than 25 files)
   • XLSX (Excel)
   • CSV

Tips

• Reuse a prior Configuration to keep spreadsheet columns consistent across exports.
• Files (ZIP) from the Exports tab includes all exportable media for the form; question/submission menus export that entity’s audio only.
• Duplicate paths inside a ZIP get a copy suffix (for example audio (1).mp3).
• For API downloads of individual files, see Using Download API.